Shipping Policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
potential delays might occur due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates and Estimates
Free shipping for orders over $49. For multiple shipping options, you can list carrier options, prices, and delivery times in a table.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard shipping |
4 to 7 business days |
$4.95 |
|
Expedited shipping |
2 to 5 business days |
$9.95 |
|
The next day shipping |
1 to 3 business days |
$19.95 |
In-store pickup
You can skip the shipping fees with free local pickup at 12319 telegraph Rd, Santa Fe Springs CA 90670. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 12pm-6pm on Mon-Fri. Please have your order confirmation email with you when you come.
International Shipping
We offer international Worldwide shipping, however , the ship from location might be different from our USA warehouse.
For North America countries such as Canada, Mexico (ship from USA warehouse）
|
Shipping option |
Estimated delivery time |
Price |
|
1st Class International |
10 to 20 business days |
$19.95 |
|
Priority mail |
7 to 10 business days |
$34.95 |
|
Express Mail |
5 to 7 business days |
$49.95 |
For the rest of the countries in the world （ Ship from warehouse that is close to the destination country)
|
Shipping option |
Estimated delivery time |
Price |
|
1st Class International |
20 to 30 business days |
$14.95 |
|
Priority mail |
10 to 14 business days |
$29.95 |
|
Express Mail |
5 to 7 business days |
$39.95 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Oktake.com is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@oktake.com with your name and order number, and we will look into it for you.